Firm Foundation

Trust

What we promise, and what is still open.

This page holds only what we have decided. Where a promise is still being written, it says so.

Decided05

  1. We never sell your data. We use it to run what we build for you and to train our own systems, and for nothing else.

  2. We host what we build. Every build runs on our own in-house servers, under our keys, so keeping a site or system up is our job, not your staff’s.

  3. AI never does pastoral care. It never counsels, prays with or answers someone in crisis. It routes them to a person on your staff.

  4. We never move money. We report on and reconcile giving. We never initiate a transfer or touch payment settings.

  5. Support every day. Your staff reach us every day, Sunday included, 9 to 5 Central.

Still open03

  1. Your data if you leave. [NEED: D5, whether a church gets its data back on request, and when we delete it]

  2. Who can reach what we host. [NEED: D12, keys, logs, backups, access and insurance]

  3. Early Sunday services. [NEED: D6, services that start before 9 Central, and whether we run kids check-in or the livestream]